Accessibility statement
This accessibility statement will be updated shortly, following testing of our new website.
This accessibility statement applies to Torridge District Council’s careers website and web recruitment system
(https://careers.torridge.gov.uk and https://ce0491li.webitrent.com/ce0491li_webrecruitment).
This website is run by the Human Resources department at Torridge District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
We know some parts of this website are not fully accessible:
- some documents are in PDF format (e.g. job profiles) and may not be fully accessible
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email hr@torridge.gov.uk
- Call 01237 428788
We’ll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Human Resources department by emailing the issues to hr@torridge.gov.uk or writing a letter with the issues to Human Resources, Torridge District Council, Riverbank House, Bideford, EX39 2QD.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No..2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops.
Technical information about this website’s accessibility
Torridge District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed .
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Some PDF documents may not be tagged correctly or have valid heading structure. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to work through affected documents to resolve this issue.
Disproportionate burden
We have not made any claims of disproportionate burden.
What we’re doing to improve accessibility
We regularly carry out accessibility tests of our websites, and any issues that are found are published in our accessibility statements along with a timescale for resolving them.
Preparation of this accessibility statement
This statement was prepared on 16th June 2022. It was last reviewed on 21st April 2023.
The website was last tested on 21st April 2023. The test was carried out in-house.
As this is a small website, all informational pages were tested, as well as 2 job advertisement pages, and our job application process. This sample was chosen because it includes pages and forms that customers would encounter when applying for a job at Torridge District Council, or viewing information about working at the authority.